Welcome to FIP Group
Congratulations on your arrival to Australia. You're going to be taking a big journey and your family is so proud of you. This page is designed to provide key resources as you settle into your new village.
Key contacts
Your site team are the people to contact about all of your employment and living queries. They will assist you if you have questions about:
Your pay
Deductions in your pay slip
Hours in your shift
Sickness/time off from work
Injury
General questions
You can also contact our friendly welfare team, Pa and Mick for any additional support at any time of the day or night at welfare@fipgroup.com.au.
What to expect in your first few weeks
FIP Group and your site manager will support you in:
Organising housing and furniture for your new home
Setting up water, electricity and gas
Transport to and from work
Take you to any pre-employment requirements such as Q-fever or vaccination
Help you set up your bank accounts
Setting up your mobile, getting familiar with your new town and familiarising yourself with buying groceries
Remember, when you travel to a new country with a different culture, it will take some time to get used to. Your site manager is here to help as you settle into Australia.
Living in Australia
Renting and living in Australia might be a bit different from what you're used to back home, and there are a few things to keep in mind. First, remember that someone else owns this house, so take care of it as if it were your own. Keep it clean and avoid any damage inside and out.
Here are a few key things to remember:
If you're in FIP Group/RWM provided accommodation, drinking alcohol on the property is not allowed.
Australia has strict rules about being intoxicated in public and drink driving. Never drink or consume kava and then drive. Penalties range from fines to losing your licence or jail time.
If you're at an event where there is drinking taking place, organise a sober driver -someone who does not drink and drives everyone home safely. Remember, drinking is not allowed in FIP Group/RWM provided accommodation.
These rules might seem like a lot, but they apply to everyone renting a house in Australia.
Being active
Make sure that you are allowing time to get out, to see parts of the town you live in and give yourself a chance to settle into life here in Australia. Being active doesn’t just mean joining an expensive gym and lifting weights. It also means:
Going for a walk
Having a swim in the local pool
Spending time in a local park
Key links and resources
“I learned so much from this experience. If I have to work elsewhere, I now have barista and kitchen experience to make coffee and meals."
– Elenoa, Fijian PALM worker
24/7 emergency assistance
If you find yourself in an emergency after hours, please call the number below. If you are in immediate danger, remember to contact 000.
Call: 1800 380 833